Servizi Qualificati specializes in telemarketing and telesales services.
Over the course of our twenty years of experience we have collaborated with international companies in every sector and size.
More than 80% of our clients continue to use our services constantly and continuously.

• Make appointments for sellers;
• Sell products/ services directly via telephone;
• Toll-free telephone number operator;
• Generate marketing leaders;
• Market research;
• Customer satisfaction analysis;
• Customer retention;
• Credit recovery;
• Publication of events, fairs, meetings, classes etc.

Each telemarketing project is extremely complex and customized.
Do you need a certain customized service?
We can study and provide any customized service required!

All dedicated-operators within Servizi Qualificati are highly qualified.
In order to become our operators, they must attend a school with intense training and pass a complex exam before being hired.
Subsequently, they are constantly trained by specific telephone and commercial communication courses, telephone sales techniques courses, training courses to overcome objections and many others.
Also, they follow a specific operational method enabling them to make the work activity extremely productive.

The dedicated external operator service will allow you to outsource any marketing service.
Even if it is external, you can form and manage the resource made available as if it were your company’s internal resource.
You can train the dedicated operator to your liking, based on your needs, your product/service and your reference market.
We will handle the operational, practical and administrative management of resources.

DO YOU HAVE A NEED, A PROJECT OR AN IDEA?
CONTACT US!

IN CREATING AN INTERNAL TELEMARKETING DEPARTMENT, WE DEAL WITH:

• Search of expert telephone operators and suitable to the company’s needs
• Select really suitable resources for the activity requested
• Maintain a training and selection school for the persons selected
• Have the candidates take exams and pre-hiring tests
• Convey our operational effective method to persons
• Create telephone tools and scripts that are truly qualified
• Motivate human resources using specific incentives
• Analyse reports and constantly monitor operators ‘activities and results
• Perform practical decisive actions using individual and specialized training processes
• Organize the department by training persons in charge with operational management and coordination.

Dear entrepreneur, whether you decide to resort to our telemarketing service by an external dedicated operator or to create your own internal department inside the company…. Getting maximum results with minimum investment is a priority!
In both cases, we can maximize results, reducing the costs to a minimum!
All these are always coupled with enhanced competency and quality of the service required.

For more information… contact us!